diff --git a/server/src/sms/parse.ts b/server/src/sms/parse.ts
index cfd70df..8e90dee 100644
--- a/server/src/sms/parse.ts
+++ b/server/src/sms/parse.ts
@@ -26,12 +26,35 @@ export function parseVonageInboundMessage(body: unknown): ParsedInboundSms | nul
   try {
     const data = body as Record<string, unknown>;
 
-    const from = (data.from as string) || '';
-    const to = (data.to as string) || '';
-    const text = (data.text as string) || '';
+    // Vonage may send either a flat shape (from/to/text) or a nested one:
+    // {
+    //   from: { type: 'sms', number: '1999...' },
+    //   to: { type: 'sms', number: '1999...' },
+    //   message: { content: { type: 'text', text: '...' } }
+    // }
+    const from =
+      (typeof data.from === 'string' ? data.from : '') ||
+      (data.from && typeof data.from === 'object'
+        ? (((data.from as Record<string, unknown>).number as string) || '')
+        : '');
+    const to =
+      (typeof data.to === 'string' ? data.to : '') ||
+      (data.to && typeof data.to === 'object'
+        ? (((data.to as Record<string, unknown>).number as string) || '')
+        : '');
+
+    const nestedText =
+      data.message && typeof data.message === 'object'
+        ? (((data.message as Record<string, unknown>).content as Record<string, unknown> | undefined)?.text as string) || ''
+        : '';
+    const text = (data.text as string) || nestedText || '';
     const messageId = (data.message_uuid as string) || '';
-    const messageType = (data.message_type as string) || '';
-    const channel = (data.channel as string) || 'sms';
+    const nestedMessageType =
+      data.message && typeof data.message === 'object'
+        ? (((data.message as Record<string, unknown>).content as Record<string, unknown> | undefined)?.type as string) || ''
+        : '';
+    const messageType = (data.message_type as string) || nestedMessageType || '';
+    const channel = (data.channel as string) || ((data.to as Record<string, unknown> | undefined)?.type as string) || 'sms';
 
     // Collect media URLs from MMS messages
     const mediaUrls: string[] = [];
@@ -47,6 +70,12 @@ export function parseVonageInboundMessage(body: unknown): ParsedInboundSms | nul
       const fileUrl = (data.file as Record<string, unknown>)?.url as string;
       if (fileUrl) mediaUrls.push(fileUrl);
     }
+    // Nested media shapes (best-effort)
+    const nestedMediaUrl =
+      data.message && typeof data.message === 'object'
+        ? (((data.message as Record<string, unknown>).content as Record<string, unknown> | undefined)?.url as string) || ''
+        : '';
+    if (nestedMediaUrl) mediaUrls.push(nestedMediaUrl);
 
     const hasMedia = mediaUrls.length > 0 || channel === 'mms';